About

Founded in 2008 by consumers just like you, ConsumerVine embarked on one mission: to improve the customer service experience for the business traveler. Unlike other travel and rating websites, ConsumerVine is strictly designed for rating and reviewing customer service in the travel industry. Recognizing that word-of-mouth is the most powerful form of communication, the website has been designed as a peer-to-peer network linking consumers together much like a grape vine. This allows consumers to share their experiences and recommendations with the world.

Word-of-mouth is free and so is the membership. ConsumerVine’s network is open for anyone to sign up or use the site regardless of travel habits, but has been designed for business travelers. ConsumerVine believes strongly in this ideology and designed the website in such a way that any user, whether a member or not can search reviews and see opinions of their peers.

ConsumerVine’s ultimate goal is to improve customer service across the travel industry by sharing the voice of consumers with the world. By providing an open communication tool to travelers, ConsumerVine will help change the face of customer service one grape at a time.